Charleston Brews Cruise is locally owned and operated. It is important for us to be aware of group number changes or group cancellations as soon as possible to allow other potential cruisers the opportunity to experience our wonderful beer community in the case that you are not able to do so. The Charleston Brews Cruise relies on an on-time departure in order to operate smoothly and maintain a good rapport with the breweries we visit. We also want to ensure that our guests who arrived on time are not left waiting. We specialize in small personalized brewery educational experiences and in order to ensure that every guest has a wonderful experience, we have put the following policies and procedures in place.
Policies and Procedures
24 Hour Cancellation Policy
If your group has less than 6 guests and you are unable to attend a scheduled cruise, please call us no later than 24 hours before the date and time of your scheduled cruise departure. In the event that we do not get a cancellation call, the card you used to reserve the seats, will be billed on the day of the scheduled cruise.
7 Day Cancellation Policy
If you have a group of 6 guests or more and are unable to attend a scheduled cruise, please call us no later than 7 days before the date and time of your scheduled cruise departure. In the event that we do not get a cancellation call, the card you used to reserve the seats, will be billed on the day of the scheduled cruise.
The Brews Cruise Cruise Guide will not leave any later than 15 minutes after the scheduled departure time.
If Brews Cruise guests arrive at the cruise’s meeting place intoxicated, it is at the guide’s discretion whether or not to allow them on board. If you are turned away due to intoxication, you will still be charged in full for the cruise. Underage and nondrinker tickets are available for $25 per person. Please try to arrive for your cruise approx 10-15 early to ensure an on-time departure.